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Refund & Return Policy
Effective Date: July 7, 2026
At Drip Trend’z, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer returns and exchanges according to the guidelines below.
Return Period
Customers have 30 days from the date of delivery to request a return.
After 30 days, we cannot accept return requests.
Return Requirements
To qualify for a return:
- Items must be unused and unworn.
- Items must be returned in their original packaging.
- Items must include original tags, accessories, and included components.
- Customers must provide proof of purchase.
Products that do not meet these requirements may not qualify for a refund or exchange.
Exchanges
Drip Trend’z accepts exchanges for eligible products.
Customers should contact us before returning an item so we can provide instructions and confirm availability of replacement items.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged upon arrival.
Original shipping fees are generally non-refundable.
Non-Returnable Items
The following items cannot be returned:
- Sale items.
- Used or worn clothing.
- Used or worn shoes.
- Items damaged after delivery due to customer handling.
- Products without original packaging.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us as soon as possible with:
- Order number.
- Photos of the item.
- Description of the issue.
We will review the request and provide an appropriate solution.
Refund Processing
Approved refunds will be processed after the returned item has been inspected.
Refund processing times may vary depending on your payment provider.
Contact Us
Drip Trend’z
Email: info@driptrendz.com
Phone: 876-355-0447
